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Systems Analyst

Overview:

A client of ASD is actively seekinga Systems Analyst to join their team, located in Tallahassee, Florida. The selected candidate will be responsible for providing technical support to the Enterprise Electronic Document Management (EDMS) team. Strong customer service and communication skills are required for this position. Other responsibilities include troubleshooting and training EDMS users to ensure they understand and receive the full benefits of the EDMS implementation. Where possible, the candidate will incorporate the use of existing enterprise data by interfaces written to interact with existing Enterprise Business Systems. This support will include end user support and server management. They will be responsible for the design and development of IT systems, developing design and functional specifications, produces deliverable's related to the project(s) assigned and assists in post implementation support and system enhancements and selecting appropriate C.A.S.E. tools to develop systems and software. In addition, they will be responsible for gathering, compiling and synthesizing information with regard to technology processes or systems. The selected applicant will need to possess experience in minicomputer or client/server environments including the implementation and support of resource planning, sales automation, marketing, financial and distribution systems.Candidate will be REQUIRED to interview in-person for this position in Tallahassee, FL. NO phone / skype interviews will be accepted. 

Experience:

  • Three (3) years of advanced EDMS experience including analysis, administration, maintenance, implementation and support of EDMS/ECM applications and databases in an intranet and internet environment.
  • 3 to 5 years of systems analysis/programming experience.

Primary Duties: 

  • Advanced experience in supporting OpenText Livelink ECM eDOCS Version 5.X or higher in a distributed environment.
  • Experience in creating, maintaining and supporting Oracle and SQL Server database environments.
  • Knowledge of software applications relating to spatial data, indexing concepts and related functionality.
  • Knowledge of data integrity concerns, safeguards and security. 

Education:

Bachelors or Master’s Degree in Computer Science or related field. Experience in a related EDMS/ECM field could be used in place of Bachelor’s Degree.

Knowledge, Skills and Abilities: 

  • Knowledge of the principles, practices and techniques associated with document management.
  • Knowledge of document archiving standards.
  • Knowledge of server environments
  • Knowledge of Citrix
  • Ability to evaluate and resolve computer application and system problems associated with an electronic document management system.
  • Ability to work effectively with users to identify and document requirements for the support of an electronic document management system.
  • Skill in creating and modifying document management Profile forms as requested by the end user and the subsequent documentation to reflect those changes.
  • Ability to perform Library and Open Text table administration tasks using an Open Text Administration tool.
  • Ability to work independently in the technical analysis, evaluation, and resolution of large Enterprise application production issues or problems, with little or no assistance, and to make decisions and recommendations to remediate those issues or problems. 
  • Ability to analyze processes and workflows to design efficient information solutions.
  • Ability to develop and manage information systems documentation in accordance with the Department’s standards.

Key Characteristics:

Communication: Have the ability to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others.

Customer Service: Works well with clients and customers (i.e.; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.

Decision Making: Makes sound, well-informed, and objective decisions. 

Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism, and maintain effective work relationships with others.

Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others. 

Leadership: Motivates, encourages, and challenges others. Is able to adapt leadership styles in a variety of situations.

Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations as accordingly.

Team Building: Encourages, inspires, and guides others toward accomplishing the common goal.

Quality Assurance: Knowledge of the ideologies, techniques and tools for quality assurance and control. The ability to put the ideologies, techniques, and tools into practice

Advanced Systems Design, Inc. is:

  • A leading Information Technology provider for Federal, State & Local government agencies.
  • A certified minority-owned small business government contractor with capabilities related to Public Health IT, Criminal Justice, Transportation and Defense. 
  • A certified service-disabled veteran-owned company with a proud 37+ year track record of providing successful innovative solutions for our government customers.

Our Employees:

Our employees are actively working on next-generation technology projects with the U.S. Department of Veterans Affairs, and a wide array of Federal, State and Local agencies throughout the United States. They are eligible for wide-ranging benefits and perks, including but not limited to:

  • Comprehensive Health Insurance with PPO and HDHP/HSA options
  • Dental Insurance
  • Vision Insurance
  • Short/Long-Term Disability
  • Group Life Insurance - Company Paid
  • Voluntary Life Insurance
  • 401(k) Plan with Employer Match
  • Paid Time Off (Vacation/Sick)
  • Holiday Pay - Company Paid Federal Holidays
  • Tuition Assistance
  • Professional Certification Incentive Plan
  • Employee Referral Plan
  • Technology Exposure

For additional information regarding Advanced Systems Design, please check out our website at: www.asd-web.com

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